Delivery & Returns
Delivery
Domestic (Poland)
- Complimentary Standard Shipping on every order.
- Processing Time: 1–2 business days.
- Transit Time: 2–4 business days via DHL Express Economy.
Only Europe (DHL Express)
- Flat-Rate Express Shipping to all EU destinations.
- Delivery Time: 2–3 business days once dispatched.
- Tracking: Full DHL Express door-to-door tracking provided.
- Duties & Taxes: Pre-collected at checkout for seamless delivery—no surprises on arrival.
Free Shipping Threshold
Enjoy complimentary DHL Express shipping on all European orders over €300. No code required—discount applied automatically at checkout.
Returns & Exchanges
- Return Window: 14 days from delivery date.
- Condition: Items must be unworn, unwashed, with all original tags and packaging intact.
- How to Return:
Email us at info@mireal.eu with your order number and return reason.
We’ll send you a DHL Express return label and simple instructions.
Drop your package at any DHL Service Point—no additional cost.
- Refunds:
Issued to your original payment method within 5–7 business days of receipt.
You’ll receive email confirmation once your return is processed.
- Exchanges:
To exchange for a different size or style, place a new order online and then return your original purchase for a refund.
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Need Help?
For any questions about delivery, returns, or exchanges, our Concierge team is here for you:
- Email: info@mireal.eu
- Live Chat: Available Mon–Fri, 9 AM–6 PM CET
Enjoy a seamless, premium shopping experience—Miréal always delivers.