Delivery & Returns

Delivery

Domestic (Poland)

  • Complimentary Standard Shipping on every order.
  • Processing Time: 1–2 business days.
  • Transit Time: 2–4 business days via DHL Express Economy.

Only Europe (DHL Express)

  • Flat-Rate Express Shipping to all EU destinations.
  • Delivery Time: 2–3 business days once dispatched.
  • Tracking: Full DHL Express door-to-door tracking provided.
  • Duties & Taxes: Pre-collected at checkout for seamless delivery—no surprises on arrival.

Free Shipping Threshold

Enjoy complimentary DHL Express shipping on all European orders over €300. No code required—discount applied automatically at checkout.

Returns & Exchanges

  • Return Window: 14 days from delivery date.

  • Condition: Items must be unworn, unwashed, with all original tags and packaging intact.

  • How to Return:

Email us at info@mireal.eu with your order number and return reason.

We’ll send you a DHL Express return label and simple instructions.

Drop your package at any DHL Service Point—no additional cost.

  • Refunds:

Issued to your original payment method within 5–7 business days of receipt.

You’ll receive email confirmation once your return is processed.

  • Exchanges:

To exchange for a different size or style, place a new order online and then return your original purchase for a refund.

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Need Help?

For any questions about delivery, returns, or exchanges, our Concierge team is here for you:

  • Email: info@mireal.eu
  • Live Chat: Available Mon–Fri, 9 AM–6 PM CET

Enjoy a seamless, premium shopping experience—Miréal always delivers.