Privacy policy


Last updated: June 29, 2025

This Privacy Policy describes how Miréal Erika Landriscina ("Miréal", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from mireal.eu (the "Site"), use our Services, or otherwise interact with us.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and notify you as required by law.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact details: name, address, phone number, email address

  • Order details: billing & shipping addresses, payment information

  • Account credentials: username, password

  • Customer support: data included in messages to our Concierge or Support teams

2.2 Information We Collect Automatically

  • Device & usage data: browser type, IP address, pages visited, referring URLs, timestamps

  • Cookies & tracking technologies: cookies, pixels, and plugins (including for abandoned cart detection)

2.3 Information from Third Parties

  • Service providers (e.g., Shopify, payment processors, Klaviyo for email & SMS)

  • Marketing and analytics partners (e.g., Google Analytics, Facebook Pixel)

3. How We Use Personal Information

We use your information to:

  • Provide our Services: process orders, manage accounts, and fulfill purchases.

  • Communicate: send order confirmations, shipping updates, and customer support responses via email and SMS.

  • Email Marketing & Abandoned Cart: when you opt in, we collect and store your email and consent to send promotional and transactional emails. We use cookies and tracking tools to detect abandoned carts and trigger reminder emails.

  • SMS Marketing & Abandoned Cart: when you opt in, we collect and store your phone number and consent. We use cookies/plugins to detect abandoned carts and send SMS reminders or VIP messages.

  • Analytics & improvement: analyze site usage, detect fraud, and enhance our Services.

4. SMS & Email Marketing Compliance

Abandoned Cart Tracking

"Miréal's website uses cookies to track items placed in your shopping cart, including abandoned carts. This data triggers cart reminder messages via email and SMS."

Data Sharing Exclusions

"We do not share or sell SMS or email opt-in data or consent with any third parties. This excludes text messaging and email subscriber data from any data-sharing agreements."

Location-Based Services

If we collect location information (e.g., IP-based geolocation) to provide localized offers or services, we will:

  • Describe how the data is collected (browser permissions or network-based).

  • Use it only with your explicit consent and provide an opt-out option.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your session and cart contents.

  • Measure and improve Site performance (e.g., Google Analytics with IP anonymization).

  • Personalize marketing (e.g., Facebook Pixel).

Non-essential cookies require your consent via our cookie banner. You can manage cookies through your browser settings.

6. Your Choices & Rights

Depending on your jurisdiction, you may:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent for email or SMS marketing.

To exercise your rights, contact us at info@mireal.eu.

7. Data Security & Retention

We implement technical and organizational measures (HTTPS, encryption, access controls) to protect your data. We retain information as required for legal compliance and business purposes.

8. International Transfers

Your data may be transferred to service providers outside your country. We protect these transfers with GDPR-approved Standard Contractual Clauses or equivalent safeguards.

9. Contact Us

Data Controller: Miréal Erika Landriscina
Email: info@mireal.eu
Address: Szeligowska 53A nr 38, Warszawa, 01-320, Poland

For privacy requests or questions, please contact us.

By using our Site and Services, you acknowledge you have read and understood this Privacy Policy.